One might say the most challenging part of being an automotive service technician at Tuffy Tire & Auto Service Center Pflugerville is diagnosing a problem before it can be fixed.
Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it's not something obvious, it's easy for the customer to focus on the fixing and not the diagnosing.
Let us at Tuffy Tire & Auto Service Center Pflugerville introduce you to something we'll call 'Customer Detective Work' – helping your technician find clues to what's wrong.
We start with the detective basics: What, Where and When. Play along with me; You come in to Tuffy Tire & Auto Service Center Pflugerville and your car is making a funny sound...
Do you see where we're going? You're gathering additional information to help your technician at Tuffy Tire & Auto Service Center Pflugerville know where to start. Based on your car and the tech's experience, he'll know where to look and can start with the obvious suspects.
You can see how that would be more helpful than dropping the car off with a note that says "making a funny noise."
If the tech can experience the problem personally, he's better able to make a diagnosis and repair and then test to see if the repair solved the problem.
Ask us for details.
Tuffy Tire & Auto Service Center Pflugerville
1009 FM 685
Pflugerville, Texas 78660
July 3, 2022
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July 2, 2022
So you've bought a used vehicle in the Pflugerville area. Do you know what you're getting? It is hard to know what you're getting because people in the Pflugerville area sell vehicles for different reasons. Think about why you've sold vehicles. Did you just want something new or were there probl... More
July 1, 2022
Richard Petty once told AutoNetTV, You've gotta have good brakes. If you've got good brakes you can keep yourself out of a lotta trouble.That's why a regular brake inspection is on every Pflugerville driver's maintenance schedule. An inspection by your service advisor at Tuffy Tire & Auto Servic... More